Maintenance
Emergency Work Orders - after normal working hours - call 864.366.4549 and select option 2.
In the event of any one of the emergencies below, residents should call anytime 24 hours a day/7 days a week.
Depending on your emergency, we will respond within 24 hours. Some emergencies may require more time to assess and repair.
Residents will be charged a $50 nuisance fee if the emergency number is dialed and the situation does not fall under the emergency items listed below.
Emergency Issues:
- Apartment front or rear entry doors not shutting and/or locking, this is an emergency issue.
- Water heater or refrigerator not working Saturday or Sunday.
- Commode: Stopped up/not flushing correctly: If you only have one commode, this is considered an emergency issue.
- No heat in your apartment is an emergency issue if the outside temperature is below 55 degrees. Do Not use stove/range as a heat source.
- Issues that are life-threatening or hazardous to health or causing major damage to inside or outside of the apartment.
- Electric shorts in outlets (smoking, sparks, etc.)
- Waterline broken and/or line cannot be shut off.
If you have locked yourself out of your apartment or lost your keys - This is not considered an emergency.
Preventative Maintenance Schedule: Quarterly and as needed
Pest Control Schedule: Quarterly and as needed
